Privacy Policy
This policy explains what information 3PS Lab LLC collects through smarthold.dog, how we use it, and your choices. We collect only what we need to process reservations and keep interested handlers informed.
1. Information we collect
Information you give us
- Reservations: name, email, federation/sport, and country. Payment and shipping address are collected and processed by Stripe — we never see or store your full card number.
- Interest & waitlist: email, and (where provided) country and federation/sport.
Information collected automatically
- Analytics & advertising: pages viewed, approximate location, device/browser, and the referring source (including UTM campaign parameters), so we can understand where our traffic comes from. We also use the Meta (Facebook/Instagram) pixel to measure the performance of our ads and reach relevant audiences.
2. How we use it
- To process and fulfill reservations and the eventual sale.
- To send you updates about your reservation and the product launch.
- To notify interest-list members when we open their region.
- To measure demand and understand which channels drive interest.
3. How we share it
We do not sell your personal information. We share data only with service providers who help us operate, including:
- Stripe — payment processing.
- Netlify — site hosting and form submissions.
- Meta Platforms — advertising measurement and audiences via the Meta pixel.
- Analytics and email/CRM tools — to measure traffic and communicate with you.
We may also disclose information if required by law or to protect our rights.
4. Cookies & tracking
We use cookies and similar technologies for analytics, attribution, and advertising (including the Meta pixel). For visitors in the EU/EEA and UK, non-essential cookies are set only after you consent via our cookie banner. You can also control cookies through your browser settings; disabling them may affect some site features.
5. Data retention
We keep reservation and contact information for as long as needed to fulfill the purpose it was collected for and to meet legal obligations. You may request deletion at any time (see below).
6. Your rights & choices
Depending on where you live, you may have the right to access, correct, or delete your personal information, or to opt out of marketing emails (every email includes an unsubscribe link). To exercise any of these, email info@smarthold.dog.
7. International visitors
We are based in the United States and process data there. If you contact us from outside the U.S., you consent to that transfer. We plan to open additional regions (including Europe) and will provide region-specific terms as we do.
8. Children
The site is not directed to children under 16, and we do not knowingly collect their information.
9. Changes
We may update this policy. Material changes will be posted here with a new "last updated" date.
10. Contact
Questions about privacy? Email info@smarthold.dog.
This document is a starting template provided for your convenience and is not legal advice. Have it reviewed by a qualified attorney before launch — especially if you market to the EU/UK (GDPR) or California (CCPA).